Delivery Service Partner Value Added Service
Claims Advocacy Program
We Navigate Claims So You Keep Moving!!
Active Claim Management. Lower Insurance Volatility. Stronger Renewal Positioning.
Amazon DSPs operate in a high-claim environment: Workers’ Compensation, Auto, General Liability, Cargo, and Excess.
Acuity Risk Consultants serves as your outsourced claims department, ensuring every claim is strategically managed to protect your loss history and future premiums.
What You Receive:
1. Full Claim Oversight (Past & Present)
We monitor and manage:
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Workers’ Comp
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Auto Liability & Physical Damage
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General Liability
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Cargo
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Excess/Umbrella
Monthly reporting included
3. Monthly Loss Run Audit
We review loss runs for:
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Incorrect coding
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Duplicate entries
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Claims eligible for closure
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Subrogation opportunities
You receive a corrected, clean claim profile.
2. Reserve Review & Cost Control
Inflated reserves increase your MOD and renewal premiums.
We:
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Analyze reserve adequacy
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Challenge excessive reserves
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Push for appropriate claim closure
Goal: Reduce projected insurance impact.
4. Strategic Claim Decision Support
Before reporting small incidents, we help you evaluate:
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Pay-out-of-pocket vs. Insurance (Reserve/Xceedance)
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MOD implications
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Long-term premium impact
You make informed financial decisions, not reactive ones.
5. Carrier & TPA Accountability
We escalate stagnant files, demand response timelines, and hold adjusters accountable, so claims don’t drift unchecked.
Why It Matters
Unmanaged claims lead to:
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Higher MOD factors
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Increased premiums
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Fewer carrier options
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Cash flow pressure
Claims Advocacy protects your insurance structure, not just individual claims.
How It Works
Onboarding → Ongoing Monthly Servicing
You gain continuous oversight, structured reporting, and professional representation, without adding internal staff.
Investment
$100/per month
Acuity Risk Consultants
Strategic Claims Oversight for DSP Operations.
