Delivery Service Partner Value Added Service
Claims Advocacy Program
We Navigate Claims So You Keep Moving!!
Active Claim Management. Lower Insurance Volatility. Stronger Renewal Positioning.
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Amazon DSPs operate in a high-claim environment: Workers’ Compensation, Auto, General Liability, Cargo, and Excess.
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Acuity Risk Consultants serves as your outsourced claims department, ensuring every claim is strategically managed to protect your loss history and future premiums.
What You Receive:
1. Full Claim Oversight (Past & Present)
We monitor and manage:
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Workers’ Comp
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Auto Liability & Physical Damage
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General Liability
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Cargo
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Excess/Umbrella
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Monthly reporting included
3. Monthly Loss Run Audit
We review loss runs for:
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Incorrect coding
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Duplicate entries
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Claims eligible for closure
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Subrogation opportunities
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You receive a corrected, clean claim profile.
2. Reserve Review & Cost Control
Inflated reserves increase your MOD and renewal premiums.
We:
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Analyze reserve adequacy
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Challenge excessive reserves
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Push for appropriate claim closure
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Goal: Reduce projected insurance impact.
4. Strategic Claim Decision Support
Before reporting small incidents, we help you evaluate:
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Pay-out-of-pocket vs. Insurance (Reserve/Xceedance)
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MOD implications
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Long-term premium impact
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You make informed financial decisions, not reactive ones.
5. Carrier & TPA Accountability
We escalate stagnant files, demand response timelines, and hold adjusters accountable, so claims don’t drift unchecked. ​
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Why It Matters
Unmanaged claims lead to:
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Higher MOD factors
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Increased premiums
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Fewer carrier options
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Cash flow pressure
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Claims Advocacy protects your insurance structure, not just individual claims.
How It Works
Onboarding → Ongoing Monthly Servicing
You gain continuous oversight, structured reporting, and professional representation, without adding internal staff.
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Investment
$100/per month
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Acuity Risk Consultants
Strategic Claims Oversight for DSP Operations.
